Key findings included:
- Healthcare organizations communicate using a wide variety of devices, including pagers, smartphones, traditional cell and desk phones, Wi-Fi phones, Vocera badges, email systems, tablets and more.
- Different staff members tend to rely on different devices. For example, nurses often rely on Wi-Fi phones, housekeeping staff frequently use pagers and physicians are likely to use smartphones.
- The BlackBerry was the most popular smartphone among healthcare workers, with notable growth from Android and iPhone.
- 54.5 percent of respondents send job-related alerts or pages to personnel on their smartphones.
- Many hospitals are looking to implement critical messaging to tablets, regular cell phones and wireless in-house phones within the next two years.
- Lack of coverage and security were cited as the biggest barriers to smartphone adoption.
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