Tuesday, April 12, 2011

Study Examines Smartphone Use in Health Care

A new study is taking an in-depth look at how members of the healthcare community stay connected and receive critical messages. The data in "Industry Survey Results: Smartphone Trends" was collected by Amcom Software from more than 300 healthcare organizations.

Key findings included:
  • Healthcare organizations communicate using a wide variety of devices, including pagers, smartphones, traditional cell and desk phones, Wi-Fi phones, Vocera badges, email systems, tablets and more.
  • Different staff members tend to rely on different devices. For example, nurses often rely on Wi-Fi phones, housekeeping staff frequently use pagers and physicians are likely to use smartphones.
  • The BlackBerry was the most popular smartphone among healthcare workers, with notable growth from Android and iPhone.
  • 54.5 percent of respondents send job-related alerts or pages to personnel on their smartphones.
  • Many hospitals are looking to implement critical messaging to tablets, regular cell phones and wireless in-house phones within the next two years.
  • Lack of coverage and security were cited as the biggest barriers to smartphone adoption.
To read the white paper, click here. (Note: Registration is required.)

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