Thursday, June 30, 2011

Big Changes Coming in July to Nursing Home Compare

Starting in July, Medicare.gov's Nursing Home Compare page will be undergoing some major changes. Visitors will now be able to view:
  • The number of substantiated complaints received
  • The number of enforceable actions that have been imposed (such as civil monetary payments or denials of payment for new admission)
These are just two of the changes that the site will see in the coming months. Other planned additions include:
  • Adjustments to allow consumers to more easily file complaints against nursing homes with state survey agencies (links to state complaint websites will be added and state fax and phone numbers will become more prominent)
  • A more visible "consumer rights" section
  • The addition of a standardized complaint form for consumers who want to file a complaint by fax
To learn more, click here.

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