On April 15, Abbott announced a voluntary recall of their FreeStyle InsuLinx blood glucose meters. The company has determined that at extremely high blood glucose levels of 1024 mg/dL and above, the meter will display and store in memory an incorrect test result that is 1024 mg/dL below the measured result. For example, at a blood glucose value of 1066 mg/dL, the meter will display and store a value of 42 mg/dL. No other Abbott blood glucose meters are affected by the issue.
Customers who have purchased the meters can take one of the two following steps:
- Log on to www.freestyleinsulinx.com/swupdate to access a software update.
- Contact Abbott Diabetes Care Customer Service at 866-723-2697 to arrange for return and replacement of their meter at no charge.
To learn more, click here.
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