Kudos on a Great All-Around Effort from Team ProMed

Samaritan Care Center, Medina, Ohio

ProMed's number one goal is to ensure that we are doing everything possible to help make improving care easier for our customers. That's why it means so much to us to receive letters like this one, which was sent to Regional Sales Manager Ted Walsh:

Good morning Ted, hope you are doing well today.

I just wanted to drop you a note to let you know what an AMAZING job your truck drivers are doing with deliveries since the opening of your Solon warehouse using ProMed drivers. First of all, they are very professional, very courteous, very helpful in every way – all deliveries have been made before 4:00 p.m. as requested. In our limited storage area, they are careful to stack all boxes out of the way of computers and walk paths. They always pull the packing list and have it posted on the top box, easy to find.

I also want you to know what a pleasure it is working with Scott Stachowiak. He stops in each month to check our needs and let us know the latest Professional Medical has to offer – he is always professional, knowledgeable and never pushy!

Also Natalie Lenz and Leanne are wonderful to work with on every level.

Almost daily I have vendors trying to become our suppliers….but I can tell you as long as you have great people working for you providing excellent service, it will be tough for anyone to take your business away!

Have a great day.

Sue Shrodes, Central Supply Mgr.
Samaritan Care Center, Medina, Ohio