ProMed Applauds AHCA/NCAL National Quality Award Recipients

We were thrilled to learn that six of our customers have been named AHCA/NCAL National Quality Award recipients! These awards, which are part of the Malcolm Baldridge National Quality Award program, recognize long-term care providers on their journey toward performance excellence.

There are three levels of National Quality Awards. The levels and the qualifications for each are:
Bronze: Commitment to Quality (formerly Step I): Applicants begin their quality journey by developing an organizational profile including vision and mission statements, an awareness of their environment and customers' expectations and a demonstration of their ability to improve a process.

Silver: Achievement in Quality (formerly Step II): Applicants demonstrate a level of achievement in their quality journey through good performance outcomes that have evolved from how they embrace the core values and concepts of visionary leadership, focus on the future, resident-focused excellence, management by innovation and focus on results and creating value.

Gold: Excellence in Quality (formerly Step III): Applicants must show superior performance over time that is based on their systematic approaches to leadership; strategic planning, focus on customers, measurement, analysis and knowledge management, workforce focus, process management and results. Gold applicants address the complete Baldridge Criteria for Performance Excellence in Health Care.

The ProMed customers who earned these awards are:

• Cerenity Senior Care of White Bear Lake, White Bear Lake, MN (Silver)
• Nazareth Home, Louisville, KY (Bronze)
• Hilltop Nursing and Rehabilitation, Owingsville, KY (Bronze)
• Superior Care Home, Paducah, KY (Bronze)
• Briody Health Care Facility, Lockport, NY (Bronze)
• Ridgewood Care Center, Racine, WI (Bronze)

Congratulations to these facilities! We're proud to be your partner in health care!

To learn more about the awards program, click here.