Wednesday, February 16, 2011

Aviston Countryside Manor's Unique Approach to Resident Empathy

Aviston Countryside Manor, a ProMed customer, recently challenged five of their employees to gain a new understanding of what it's like to be a resident at the facility - by becoming residents themselves.

The five employees moved into the facility and were each given a diagnosis, such as paralysis that required the employee to only eat pureed food and liquids. Another employee received a pair of glasses covered in glue to simulate not being able to see clearly.

The employees noted that the experience was, at times, challenging and frustrating. It also changed the way they approach their jobs and deliver care to the residents of Aviston Countryside Manor.

To learn more and view a video of the experience, click here.

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